Benedict Mau — Senior Technical Program Manager, Seattle WA

Senior Technical Program Manager

BENEDICT
MAU

Turning complex technical programs into measurable business outcomes — for over eight years across clean energy, fintech, and supply chain.

Seattle, Washington  ·  Open to new opportunities

About

BUILDING
PROGRAMS
THAT SHIP.

I'm a Senior Technical Program Manager with over 8 years of experience driving complex platform, integration, and compliance programs from strategy through release.

I've worked across clean energy, fintech, and supply chain logistics — leading cross-functional engineering teams at startups and established companies with a bias toward clarity, momentum, and measurable results.

01 Clean Energy — LevelTen Energy (Series D)
02 Fintech & Digital Media — Red Ventures / Bankrate
03 Warehouse Logistics — Flexe (Series D)
04 Shipping Logistics — Expeditors (Fortune 500)
05 Platform Modernization · SOC 2 · GCP · APIs

Career highlights

8+
Years delivering complex technical programs across industries
$17.1M
Initial gross billings from a first-ever retail integration
40%
YoY reduction in production bugs via SDLC test gates & RUM
0→1
First-to-market energy marketplace (Granular Certificates)

Resume

EXPERIENCE &
EDUCATION

Core Competencies

Program Governance Agile / Scrum Cross-Functional Leadership SOC 2 Compliance Platform Modernization Stakeholder Management Executive Reporting

Tools & Methods

GCP API Integrations Roadmapping SDLC Capacity Planning Jira & Confluence Waterfall
LevelTen Energy
Mar 2023 – Aug 2025
Seattle, WA · Series D
Clean Energy
Senior Technical Program Manager
  • 0→1 Product Development: Launched a first-to-market energy marketplace (Granular Certificates), creating a new product category and expanding revenue streams. Led engineering and product teams through strategic roadmapping, QA testing, and release milestones.
  • Platform Modernization: Directed modernization efforts — Angular upgrade, Okta authentication integration, marketplace replatforming — increasing scalability and enabling new market expansion.
  • Data Visualization & Process Improvement: Created EazyBI dashboards tracking program health presented weekly to directors. Reduced production bugs 40%+ YoY via SDLC test gates and real user monitoring (RUM).
  • Cybersecurity & SOC 2 Compliance: Drove program governance and vulnerability remediation, eliminating all critical SAST and penetration test vulnerabilities within 8 months.
Red Ventures
Aug 2021 – Oct 2022
Remote · Digital Media
Fintech
Technical Project Manager
  • Tech Stack Migration: Led a full tech stack migration across a vertical to 100% completion one month ahead of a 12-month deadline — the first vertical to complete company-wide.
  • Agile Program Management: Led 3 concurrent agile teams across 6 product, contractor, and creative teams. Built executive dashboards measuring KPIs, presenting to VPs for real-time capacity decisions.
  • Capacity Planning: Cut BAU workload from 60% to under 20% within 3 months, reallocating engineering capacity to high-revenue initiatives on Bankrate.com.
Flexe
Aug 2019 – Aug 2021
Seattle, WA · Series D
Supply Chain
Technical Program Manager II
  • Process Automation: Designed and led a large-scale program to build Flexe's first automated test harness, targeting a 95% reduction in UAT timeline to accelerate releases.
  • Operational Excellence: Set acceptance criteria and success metrics. Completed complex migration upgrades for top clients and reduced post-launch defect rate by 90%+.
  • Executive Reporting: Drove schedules from design to release, translating business objectives into technical requirements — reporting weekly to the CTO.
  • Cross-Functional Leadership: Unlocked 35% in potential revenue for a seasonal client as the technical SME between engineering and operations.
Flexe
Nov 2018 – Aug 2019
Seattle, WA
Logistics
Solutions Analyst
  • Product Launch: Designed and launched Flexe's first direct-to-shipper retail integration, netting over $17.1M in initial gross billings. Won quarterly high-performing employee award.
  • API SME: Architected operational and system workflows. Managed public API documentation and release communications.
  • Developed full enterprise ERP and eCommerce integration solutions (including Shopify) for internal and external clients.
Expeditors
Apr 2013 – Nov 2018
Seattle, WA · Fortune 500
Logistics
Systems Analyst II
  • Technical Depth: Authored EDI technical documentation using SQL, mapping EDIFACT and ANSIx12 specifications to system and operational processes for seamless data exchange.
  • End-to-End Project Management: Managed full project lifecycle from technical scoping through implementation and post-launch monitoring.
  • Stakeholder Management: Coordinated communication across clients, vendors, development teams, and global business managers.
Education &
Certifications
B.S. Informatics — Human-Computer Interaction & UX
University of Washington, Seattle
Certified ScrumMaster (CSM)
Scrum Alliance · ID: 1976166

Let's connect

OPEN TO NEW
OPPORTUNITIES.

If you're looking for a Senior Technical Program Manager who can drive complex programs from zero to one — I'd love to hear from you.

Message me on LinkedIn
Or email mauben@gmail.com